Now that popular trends are starting to backlash against the big social media platforms, one begins to wonder where it all will end. I mean, it seems that social media, as we know it, is living on borrowed time. There is something to be said for the almost-outmoded concept of “consumer trust.” When your users start distrusting you, it’s time for an effort to bring them back to the fold. But will that happen?

Of course, the big guns of the social networking world know that retention is the key goal. And that means that they must keep their services free. Back in 2008-2009, when the has-been “Ning” platform took off, there was a huge wave of interest, and tens of thousands flocked over and began joining and launching “Ning social networks.” Facebook was just beginning to tap the market. Had Ning played it smart, one can only imagine where they would have been now. Instead, they got greedy, began charging for their services, and the platform quickly fizzled out.

Facebook and Twitter have kept it smart because they’ve kept it free. But think of what that has cost the consumer. With more and more invasive advertising, and constantly evolving “changes of terms” to the already-Draconian privacy policy, users are in for a very bumpy ride as social networking adjusts itself to shifts in public perception and increasing legislative review of their policies and practices. Besides the need to better sugarcoat what they are offering their users, there is a financial drain which must be counter-weighed. The cost of all this hoopla is skyrocketing.

Meanwhile, the social media giants are doing their very best to make the user experience as unfriendly as possible, with ugly and confusing changes of layout, constantly juggling algorithms which hide content, and ads that seem to know exactly what you’ve been up when you’re not on their platform. But because of the innate vanity of us all, people refuse to close their accounts and move on. Well, I did. But I am an exception, and not the rule.

Judging by what is happening within the social networking jungle, one longs for an inhalation of clean mountain air; and one may well look wistfully back on the days of an ad-free, drama free internet, when users didn’t feel like they were being herded into an e-slaughterhouse for eventual disembowelment. True, the internet was slower back then. But was it really that much slower? There was less adware, less junkware, and less spyware, and social media was a mere dot on the horizon. But as it loomed larger, things changed for the worse.

Now there is a burgeoning cost that must be paid by you the consumer. How that cost will be levied is uncertain. But it won’t take long before you find out. We think that more aggressive advertising, and possibly subscription or “premium membership” services, will play a part. But the end result will be bad for the consumer. And it’s already bad enough.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s